Don't hesitate to get in touch! We will reply to you within 7 hours if you send us the e-mail. Please e-mail us if you have any questions about us. It's the most efficient way to get problems solved.

Not sure what we can help you with? Our areas of expertise include:

  • Size and fit advice
  • Product information
  • Placing an order
  • Tracking the progress of your order
  • Delivery questions
  • Returning an item


For issues concerning orders and purchase, please contact:


Reach us on Facebook, or Instagram.

Attention: Please ensure your account email is right so that you will receive an order confirmation after placing an order successfully. Order details will be included, such as order number. Please check out your email carefully. If still not, pay attention to your spam and remove our email out of black list.

Return will not be accepted without contacting our customer service.


Company: Shanghai Xiuyan Computer Embroidery Co., Ltd.

Address: Group 12, Qunyi Village, Pujiang Town, Minhang District, Shanghai

Contact phone number: +86 13918607343


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